Refund policy

We hope that you love your order but should you wish to return your item, please let us know at your earliest convenience. 

Returns requests must be made within 30 days of receiving your order. Please contact us here with your order number and letting us know your reason for returning your item.

Please note that items sent back without first making a returns request will not be accepted. Unless an item is faulty, return costs are to be covered by the buyer.

Items must be returned unused and in their original packaging. All promotional materials, including any free items, must also be sent back with your order.

Once returned items are received and checked, a refund will be made to your original payment method within 2 working days. Please note that your bank or payment provider may take a few additional days for the transaction to clear.

We cannot be held liable for returned items that are lost in transit and strongly recommend that you retain a proof of postage.