Shipping policy

We are currently a made-to-order shop. As such we overestimate our dispatch times and often ship items out much quicker than specified. Our current dispatch time is displayed on the header at the top of each page.

We may upgrade larger orders to tracked shipping at our discretion. 

We ship orders to the address provided. Please ensure that this is correct because we cannot issue refunds or send replacements for orders where an incorrect address is provided.

In line with Royal Mail's lost property policy we kindly ask that you wait 7 working days for delivery after dispatch if you are in the UK or 21 working days if you are from overseas. If you have not received your order in this time please contact us and we will arrange a replacement. Please note that we cannot issue refund for lost post when tracked postage is not selected.

In an effort to reduce waste we do not enclose invoices as standard. If you would like one sent with your order please contact us with this request before dispatch. If you contact us with an invoice request after dispatch we will happily send one by email.

When multiple items from one of our store categories are ordered (e.g. 5 functional sticker sheets) we often put all of these into one cellophane bag to reduce waste. If you would like these to come in individual bags please let us know before dispatch.

If you would like to enclose a gift message just let us know - we would be happy to arrange this for you!